Sarah Hines Sarah Hines

Accountability Chart vs Org Chart

If you’ve ever stared at your org chart and thought, “Why is no one actually owning this stuff?” — you’re not alone.

Most small businesses (and even plenty of big ones) rely on an organizational chart to show who reports to who. It’s a handy tool, but here’s the problem: an org chart only tells you structure. It doesn’t tell you who is truly responsible for what. That’s where the accountability chart comes in.

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Sarah Hines Sarah Hines

Why Your Team Isn’t Taking Ownership

(and How to Shift It Without Burning Out)

You know your business can’t grow if you don’t let go. But every time you try to hand something off, it comes back half-done, off-track, or stalled. You're stuck in an exhausting loop: trying to empower your team, only to find yourself jumping back in to fix, redirect, or finish things yourself.

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